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GENERAL CONDITIONS OF SALE

PLEASE READ CAREFULLY THE FOLLOWING GENERAL CONDITIONS OF SALE BEFORE PLACING AN ORDER FOR ITEMS ON THIS INTERNET SITE (THE "SITE").

These general conditions of sale apply when you order an item on the Site. Any reference to " you " or "your" relates to you as a user of the site. Any reference to the " Mouth love ", " we " or " our " means the company Maw of love. These Terms serve as a contract between you and Maw love in regards to your order.

If, when you order items on this site, you are able to accept these Conditions without reservation, we kindly ask you to tick the box confirming your acceptance of these terms and Conditions. If you are not able to accept these Terms, you must not order items and we ask you in this case do not check the box confirming your acceptance. If this check box is not checked, your order will be interrupted and you will then be redirected to the home page.

You must be aged(e) at least 18 years old to register or to purchase items on this site.

1. GENERAL INFORMATION

The sales of this site are conducted by the company, Mouth of love. Our Siret number is 45317499700032. Our intracommunity VAT N° is the FR66453174997. Our headquarters is located 28 rue du Tombois, 54110 Crévic, France.

If you are having problems with your order or when you use this site, please contact us at the contact information below :

E-mail: contact@gueule-damour.com

Phone: +33 (0)3.83.26.91.70 Monday to Friday from 9 hours to 11 hours and from 14 hours to 18 hours, except holidays.

Mailing address:
Mouth love
28 rue du tombois
54110 Crévic
FRANCE


If you have placed an order on the site, you will receive an e-mail from us once it has been shipped. This e-mail will tell you your order tracking number, which will serve as a reference for tracking the order.

If you do not understand certain Conditions, we suggest you contact us before proceeding with any order.

2. OUR CONTRACT

A contract of sale for the items that you have ordered is concluded between you and us once we send you the ordered articles. Although some essential information is included in the e-mail confirmation of the order, we advise you to download here a copy of these Conditions and keep for your records. An electronic copy of the contract will be retained in accordance with the law in force. Any contract entered into between you and us in accordance with these terms and Conditions will be concluded only in French.

3. ORDERS

The orders are effective as soon as l'avis d'encaissement of the settlement for cheques or bank transfers as and from the date of validation of the payment by the banking institutions competent for the bank cards.

For reasons of limitations of bank fraud, it may be requested from the client, the provision of the documents justifying l'identité of the client and the veracity of the order. In this case, the orders will then be validated as soon as the supporting documents of l'identité the client will have been approved by the services of Mouth love.

The seller reserves the right d'annuler or refuse any order d'un customer with whom would exist a dispute concerning the payment d'une previous order. Any order is worth acceptance of the prices and description of products available for sale.

The systems of automatic recording are regarded as being worth proof, the nature, content and date of order.

The information that you have stated, when the order is taken are binding on you. In case of error in the recipient's details, we cannot be held responsible for the impossibility in which it could be deliver the product.

4. PRICE

The prices are listed on our website in Euros, all taxes included, excluding postage and shipping. The prices can be changed at any time, unilaterally, without prior notice, depending on supply and economic conditions, the tariff policy of different stakeholders : manufacturers, wholesalers and Mouth love. We charge on the basis of the rate in effect at the time the order is taken : the one seen online, at the time of validation of the order.

Orders to countries outside of the European Union, are not subject to the T. V. French. For these countries, the prices listed on the site for these commands are exclusive of Taxes and thus do not take account of the T. V. A., However, these orders are subject to possible taxes and customs fees of the destination country.

5. PAYMENT

The price is payable in full in a single payment. All orders are payable in euros (€) or us dollars (USD). For all past payments on the website, the seller reserves the right to accept the sale to ask l'acheteur to justify its identity and place of residence.

Payment by credit card

The regulations may s'effectuer by credit card, with the initials CB, VISA or MASTERCARD. Our partnership with the people's Bank and their solution SystemPay, guarantees you a completely secure payment and data confidentiality. You benefit from the secure protocol SSL, which ensures the confidentiality and security of transmitted data on the website https://www.gueule-damour.com

Payment by cheque

The regulations may s'effectuer by cheque on a French bank. To do this, he must indicate on the back of it his name and the order number automatically generated by the site, once the order is validated. The date of l'avis d'encaissement of the cheque gives rise to the triggering of the preparation of the order and of its shipment.

The cheque must be l'ordre face Of LOVE and mailed to :

MOUTH LOVE
28 rue du tombois
54110 Crévic
FRANCE

Payment by bank transfer

The regulations may s'effectuer by bank transfer. To do this, he will have to indicate in the wording of the transfer the order number automatically generated by the site, once the order is validated. The visualization of the payment of the order on our bank account gives rise to the triggering of the preparation of the order and of its shipment.

The bank transfer must be made to the bank details are the following :

Direct debit : DOMBASLE SUR MEURTHE
Bank Code : 14707
Office Code : 00056
N° of account : 31421030441
RIB key : 24
IBAN : FR76 1470 7000 5631 4210 3044 164
BIC : CCBPFRPPMTZ

Reserve of property

In application of the law of 12 may 1980, the transfer of ownership of the goods delivered to the Customer n'interviendra qu'après payment in full of the price in principal and accessory.

Late payment

Any settlement after the payment date may give rise to the billing of penalties without qu'une prior notice of l'acheteur is necessary. The amount of these penalties would be at least equivalent to that which would result from l'application d'un rate equal to 1.5 times the rate d'intérêt legal force on the day of l'application of penalties, without this clause n'exclue additional damages. The client can never, on the grounds d'une complaint made by him, withhold all or part of the amount due by him, nor operate a compensation. When the customer is in delay of payment for total or partial d'une expiration of his term, Mouth love, can by that fact alone and without qu'il need d'une prior notice, immediately suspend deliveries, without the customer can claim damages and interest in and to the snout of the love. In the case of action by way of litigation, Mouth of love is entitled to claim from the customer, reimbursement of expenses of any kind related to the lawsuit.

6. DELIVERY OF YOUR ORDER

In metropolitan France, the most packages are shipped by Colissimo or letter followed in The Mail.

The articles are delivered to the delivery address indicated when ordering. The sending of the order will be confirmed with you the day of his departure by e-mail provided that you have properly communicated your e-mail. In order to optimize the delivery, it is advisable to provide an address to which your order can be delivered during working hours.

Preparation time of the orders : Toute command d'articles available in stock are prepared on average within 24 to 48 business hours. We will do our best to deliver items as quickly as possible, and in any event within 30 days following our acceptance of your order. If the delay exceeds thirty days from the date of the order, the contract of sale may be cancelled and the customer refunded.

Delivery time : Please note that the delivery times indicated are estimates only. These delays do not constitute commitments of time and are therefore not guaranteed. The overflow d'un such delay n'ouvre entitled to any compensation qu'elle qu'en caused and of any nature qu'il, including in the case of evidence of harm. For more information on our delivery service, including applicable fees, please refer to our delivery Guide.

If you choose to pay by cheque or by bank transfer, the order will be processed upon receipt of your payment and the dispatch and processing of your order will be elongated.

In regards to the delivery of your order in metropolitan France and in the world, if you give us your mobile number and/or email address, you agree that we may transfer such data to a third-party service provider that we will designate as responsible for the delivery of your items and will contact you by SMS and/or email to inform you of a delivery time.

7. RIGHT OF CANCELLATION / WITHDRAWAL

In the framework of the sale by correspondence (without the simultaneous physical presence of the parties), you have according to the Article L 121-21 of the French consumer code, a period of fourteen days to exercise your right of withdrawal without having to pay penalties, except the cost of returning the products in question. This period runs from the date of receipt of the products.

  • Any withdrawal must be l'objet d'une return request via the form available from the " contact Us ", " SAV commands – Return products." and must be made within 72 hours of receipt of the package. After this period, no claim will be taken into account, or by downloading here our withdrawal form.
  • Products must be in perfect condition, must not have been used and must be complete and returned in their packaging d'origine.
  • The costs of transport relating to the return of the products as well as the costs d'emballage potential are the responsibility of the customer.
  • Any package sent to Mouth of love must be in a format postal-type "follow-up" (Letter followed Colissimo, recommended packages, or Chronopost). In the event of a dispute, Mouth of love will require from the Client proof of filing to the postal service.
  • Once the parcel is received by Mouth and love, our team will judge the perfect condition of the returned merchandise. In the case where the returned products were unfit for the re-sale, the return may be refused by Mouth love. The products will be returned to the Customer at the expense of Maw love without that, the Client may not require any compensation or reimbursement right.


Refund
: In the case where the snout of the love is going to have a refund of products, this one s'effectuera by the same mode of payment used for the payment of the order within a period of 30 days from the receipt of the products.

Have : In the case of a request for a property by right of purchase will be usable on your next order. The voucher is valid for 6 months and available online in your customer account. It is cumulative with other promotions and sales.

You must return the products to :

MOUTH LOVE
28 rue du tombois
54110 Crévic
FRANCE

Gueule d'amour reserves the right to refuse the parcel and the refund if the conditions of return listed above are not met.

8. WARRANTIES AND LIABILITY

All products supplied by the seller benefit from the legal guarantee of conformity provided for by articles L. 211-4 and following of the Consumer Code and the legal guarantee provided by articles 1641 and following of the Civil Code.
When it acts in its legal guarantee of conformity, the consumer shall :

  • Has a period of two years from the date of delivery of the property to act ;
  • May choose between the repair or replacement of the property, subject to cost conditions laid down by article L. 211-9 of the French Consumer Code ;
  • Is exempt from providing proof of the existence of the non-compliance during the six months following the delivery of the goods. This period is extended to 24 months from 18 march 2016, except for second-hand goods.


The legal guarantee of conformity applies, independently of the commercial guarantee eventually granted.
The consumer may decide to implement the guarantee against hidden defects of the thing sold, within the meaning of article 1641 of the Civil Code and in this case, he may choose between the rescission of the sale or reduction of price of sale in accordance with article 1644 of the Civil Code.

Responsibility : Maw, love, in the process of selling online, n'est bound by an obligation of means. His liability can not be held liable for damages resulting from l'utilisation of the Internet network such as data loss, intrusion, viruses, break service, or other unintended problems.

9. PROPERTY INTELLECTUAL

All elements of the site, Mouth of love, whether they be visual (text, pictures ...) or sound, including subjacent technology, are the exclusive property of Mouth of love or that of its suppliers as may be provided by them. Any reproduction, representation or reuse, in whole or in part, at other ends on any support is prohibited. The non-observance of this prohibition constitutes an infringement which may incur the civil and penal liability of the counterfeiter.

The user who has a website and wishes to place on his site a simple bond returning directly to the home page of the site, should we ask for permission, without that this may be regarded as an implicit affiliation. Any link, even tacitly authorized, must be removed upon simple request.

10. PERSONAL INFORMATION OR PRIVATE

We treat all information concerning you with the strictest confidentiality.

When ordering only the required essential information (name, surname, address, e-mail) for the effective treatment and careful monitoring of the order. The defect of information involves to it not validation of the order. These data are entered online are stored on a secure server and are immediately encrypted.
According to the law "Computing and Liberties" of 6 January 1978, you have a right to access and rectify data concerning you. To do this, simply ask us via the form located at the page : https://www.gueule-damour.com/contact-us. Your personal information will not be disclosed to other companies or organizations.

11. DISPUTES

If one of these conditions is disallowed or found to be ineffective by a court or other authority of competent jurisdiction, the other provisions shall remain in full force and effect.

The sales made from our website or by phone are exclusively governed by French law. In case of dispute and failing an amicable agreement, only the French courts are competent.